Community Reinvestment Act (CRA)

Electronic Funds Transfer Disclosure

Equal Housing Lender

Funds Availability Policy

Home Mortgage Disclosure Act (HMDA)

USA Patriot Act Notice

Annual Disclosure Statement

Privacy Policy

Site Security

Deposit Terms and Conditions (PDF Download)

 

 

 

Community Reinvestment Act Notice:

Under the Federal Community Reinvestment Act (CRA), the Office of Thrift Supervision (OTS) evaluates our record of helping meet the credit needs of this community consistent with safe and sound operations. The OTS also takes this record into account when deciding on certain applications submitted by us.

Your involvement is encouraged.

You are entitled to certain information about our operations and performance under CRA, for example, information about our branches, such as their locations and services provided at the; public section of our most recent CRA Performance Evaluation prepared by the OTS, and comments received from the public relating to our performance of helping to meet community credit needs, as well as our response to those comments. You may review this information today.

At least 30 days before the beginning of each quarter, the OTS publishes a nationwide list of the savings associations that are scheduled for a CRA examination in that quarter. The list is available from the Regional Director of the OTS Consumer Affairs, PO Box 105217, Atlanta, GA 30348. You may send written comments about our performance in helping to meet community credit needs to the CRA Officer, Waterfield, 11595 N. Meridian Street, Suite 250, Carmel, IN 46032 and the OTS Regional Office at the address listed above. Your letter, together with any responses by us will be considered by the OTS in evaluation of our CRA performance and may be made public.

You may ask to look at any comments received by the OTS Regional Director and request an announcement of our applications covered by the CRA filed with the OTS. We are an affiliate of Federal City Bancorp, a bank holding company. You may also request from the OTS Regional Director, PO Box 105217, Atlanta, GA 30348, an announcement of application covered by the CRA filed by the bank holding companies.

 

 

 

 

 

 

 

Electronic Fund Transfers - Your Rights & Responsibilities

The Electronic Funds Transfers we are capable of handling for consumers are indicated below, some of which may not apply to your account. Some of these may not be available at all terminals. Please read this disclosure carefully because it tells you your rights and obligations for these transactions. You should keep this notice for future reference.

TYPES OF TRANSFERS, FEQUENCY AND DOLLAR LIMITATIONS

Prearranged Transfers
- Preauthorized credits. You may make arrangements for certain direct deposits to be accepted into your checking and/or savings account(s).

- Preauthorized payments. You may make arrangements to pay certain recurring bills from your checking and/or savings account(s).

Telephone Transfers - You may access your account(s) by telephone at 800-258-7092 using a touch tone phone, your account numbers, and personal identification number (PIN) to:
- Transfer funds from checking to savings

- Transfer funds from savings to checking

- Make payments from checking to loan accounts with us.

- Get checking account(s) information

- Get savings account(s) information

- Get loan account(s) information

ATM Transfers – You may access your account(s) by ATM using your VISA Debit Card and personal identification number (PIN) to:
- Make deposits to checking account(s)

- Make deposit to savings account(s)

- Get cash withdrawals from checking account(s) you may withdraw no more than $500.00 per day.

- Get cash withdrawals from savings accounts you may withdraw no more than $500.00 per day.

- Transfer funds from savings to checking

- Transfer funds from checking to savings

- Get checking account(s) information

- Get savings account(s) information

Point-Of-Sale Transactions – Using your card:
- You may access your checking account(s) to purchase goods in person, by phone, and by computer. Pay for services in person, by phone, and by computer. Get cash from a merchant, if the merchant permits, or from a participating financial institution, and do anything that a participating merchant will accept.

- You may not exceed more than $1500.00 in transactions per day.

Computer Transfers – You may access you account(s) by computer at …

Electronic Check/Draft Conversion - You may access your account(s) with check writing capabilities by electronic check or draft conversion. Your authorization to make these types of electronic funds transfers may be expressed in writing or implied through the posting of a sign. You may:…

Electronic Fund Transfers Initiated By Third Parties.
- You may authorize a third party to initiate electronic fund transfers between your account and the third party’s account. These transfers to make or receive payment may be one-time occurrences or may recur as directed by you. These transfers may use the Automated Clearinghouse (ACH) or other payments network. Your authorization to the third party to make these transfers can occur in a number of ways. In some cases, your authorization can occur when the merchant posts a sign informing you of their policy. In all cases, the transaction will require you to provide the third party with your account number and financial institution and account information (whether over the phone, the internet, or via some other method) to trusted third parties whom you have authorized to initiate these electronic fund transfers.

General Limitations – In addition to those limitations on transfers elsewhere described, if any, the following limitations apply:
- Transfers from a money market account to another account or to third parties by preauthorized, automatic, or telephone transfer are limited to six (6) monthly with no more than three (3) transfers by check or similar order to third parties. If you exceed the transfer limitations set forth above in any statement period, you account will be subject to closure by the financial institution.

Except as indicated above, we do not charge for Electronic Fund Transfers.
ATM Operator/Network Fees: When you use an ATM not owned by us, you may be charged a fee by the ATM operator or any network used (and you may be charged a fee for a balance inquiry even if you do not complete a fund transfer).

DOCUMENTATION

Terminal Transfers. You can get a receipt at the time you make any transfer to or from your account using on of our terminals.

Preauthorized Credits. If you have arranged to have direct deposits made to your account at lease once every 60 days from the same person or company, you can call us at the telephone number listed below to find out whether or not the deposit has been made.

In addition,
- You will get a monthly account statement from us, unless there are no transfers in a particular month. In any case you will et a statement at least quarterly.

PREAUTHORIZED PAYMENTS
- Right to stop payment and procedure for doing so. If you have told us in advance to make regular payments out of your account, you can stop any of these payments.

Here’s how:
- Call or write us at the telephone number or address listed in this disclosure, in time for us to receive you request three (3) business days or more before the payment is scheduled to be made. If you call, we may also require you to put your request in writing and get it to us within 14 days after you call.

- We charge $30.00 for each stop payment.

Notice of varying amounts. If these regular payments may vary in amount, the person you are going to pay will tell you, 10 days before each payment, when it will be made and how much it will be. (You may choose instead to get this notice only when the payment would differ by more than a certain amount from the previous payment, or when the amount would fall outside certain limits that you set.)

Liability for failure to stop payment of preauthorized transfer. If you order us to stop one of these payments three (3) business days or more before the transfer is scheduled, and we do not do so, we will be liable for your losses or damages.

FINANCIAL INSTITUTION’S LIABILITY
Liability for failure to make transfers. If we do not complete a transfer to or from you account on time or in the correct amount according to our agreement with you, we will be liable for your losses or damages. However, there are some exceptions. We will not be liable, for instance:

- If through no fault of ours, you do not have enough money in your account to make the transfer.

- If the transfer would go over the credit limit on your overdraft line.

- If the automated teller machine where you are making the transfer does not have enough cash.

- If the terminal or system was not working properly and you knew about the breakdown when you started the transfer.

- If circumstances beyond our control (such as fire or flood) prevent the transfer, despite reasonable precautions that we have taken.

- There may be other exceptions stated in our agreement with you.

UNAUTHORIZED TRANSFERS

Consumer Liability. Tell us at once if you believe your card and/or code has been lost or stolen. Telephoning is the best way of keeping your possible losses down. You could loose all the money in your account (Plus your maximum overdraft line of credit). If you believe your card and/or code has been lost or stolen and you tell us within 2 business days after you learn of the loss or theft, you can loose no more than $50 if someone used your card and/or code without your permission. Also, if you do NOT tell us within 2 business days after you learn of the loss or theft of your card and/or code, and we can prove we could have stopped someone from using your card and/or code without your permission if you had told us, you could lose as much as $500. Also, if your statement shows transfers that you did not make, tell us at once. If you do not tell us within 60 days after the statement was mailed to you, you may not get back any money you lost after the 60 days if we prove that we could have stopped someone from taking the money if you had told us in time. If a good reason (such as along trip or a hospital stay) kept your from telling us, we will extend the time period.

- Visa Card Debit – Additional Limits on Liability for Debit Card. Unless you have been grossly negligent or have engaged in fraud, you will not be liable for any unauthorized transactions using your lost or stolen Visa card. This additional limit on liability does not apply to ATM transactions, to transactions using your Personal Identification Number, which are not processed by Visa, or to commercial cards. Visa is a registered trademark of Visa International Service Association.

- Contract in event of unauthorized transfer. If you believe your card and/or code has been lost or stolen or that someone has transferred or may transfer money from your account without your permission, call or write us at the telephone number or address listed at the end of this disclosure.

ERROR RESOLUTION NOTICE
In case of errors or questions about your electronic transfers, call or write us at the telephone number or address listed below, as soon as you can, if you think your statement or receipt is wrong or if you need more information about a transfer listed on the statement or receipt. We must hear from you no later than 60 days after we sent the FIRST statement on which the problem or error appeared.

- Tell us your name and account number (if any).
- Describe the error or the transfer you are unsure about, and explain as clearly as you can why you believe it is an error or why you need more information.
- Tell us the dollar amount of the suspected error.
If you tell us orally, we may require that you send us your complaint or question in writing within 10 business days.

We will determine whether an error occurred within 10 business days (5 business days if involving a Visa transaction or 20 business days if the transfer involved a new account) after we hear from you and will correct any error promptly. If we need more time, however, we may take up to 45 days (90 day if the transfer involved a new account, a point-of-sale transaction, or a foreign-initiated transfer) to investigate your complaint or question. If we decide to do this, we will credit your account within 10 business days (5 business days if involving a Visa transaction or 20 business days if the transfer involved a new account) for the amount you think is in error, so that you will have the use of the money during the time it takes us to complete our investigation. If we ask you to put your complaint or question in writing and we do not receive it within 10 business days, we may not credit your account. An account is considered a new account for 30 days after the first deposit is made, if you are a new customer.

We will tell you the results within three (3) business days after completing our investigation. If we decide that there was no error, we will send you a written explanation. You may ask for copies of the documents that we used in our investigation.

INSTITUTION:
Waterfield Bank
11595 N. Meridian Street, Suite 250
Carmel, IN 46032
877-992-4700

For purposes of these disclosures, our business days are Monday through Friday. Holidays are not included.

 

 

 

 

 

 

 

Equal Housing Lender

We do business in accordance with the federal fair lending laws.
Under the federal fair housing act, it is illegal on the basis of race, color, national origin, religion, sex, handicap, or familial status (Having children under the age of 18)

Deny a loan for the purpose of purchasing, constructing, improving, repairing or maintaining a dwelling, or to deny any loan secured by a dwelling, or
Discriminate in fixing the amount, interest rate, duration, application procedures, or other terms or conditions of such a loan, or in appraising property.

If you believe you have been discriminated against, you should send a complaint to:

Assistant Secretary for Fair Housing and Equal Opportunity
Department of Housing and Urban Development
Washington, DC 20410

For Processing under the Federal Fair Housing Act and to:
Office of Consumer Affairs
Federal Deposit Insurance Corporation

For processing under FDIC regulations


Under the equal credit opportunity act, it is illegal to discriminate in any credit transaction:

On the basis of race, color, national origin, religion, sex, marital status or age. Because income is from public assistance, or because a right was exercised under the consumer Credit Protection Act.

If you believe you have been discriminated against, you should send a complaint to:

Office of Consumer Affairs
Federal Deposit Insurance Corporation
Washington, DC 20429-9990

 

 

 

 

 

 

Waterfield Bank Funds Availability Policy

Notice: In accordance with Federal Regulation CC we need to inform you of our policy regarding your rights to draw funds against deposits you have made to any transaction account at our institution. Our Funds Availability policy is outlined below:

General Policy: The Bank’s general policy is to make funds from deposits available to customers on the first business day after the day the Bank receives the deposit. Once deposited funds are available. Withdrawal of the funds may be made and the funds can be used to pay checks. In some cases we may delay your availability to withdraw funds beyond the next business day.

For determining the availability of deposits, every day is a business day except Saturdays, Sundays, and Bank Holidays. If a deposit is made before 4:00 p.m. EST on a business day that the Bank is open, the Bank will consider that day to be the day of deposit.

 

 

 

 

 

Home Mortgage Disclosure Act Notice (HMDA)

The HMDA data about our residential mortgage lending are available for review. The data show geographic distribution of loans and applications; ethnicity, race, sex and income of applicants and borrowers; and information about loan approvals and denials.

Inquire at this office regarding the locations where HMDA data may be inspected.

 

 

 

 

 

USA Patriot Act

Important Information About Opening An Account.
To help the government fight the funding of terrorism and money laundering activities, Federal law requires all financial institutions to obtain, verify and record information that identifies each person who opens an account.

What this means for you:
When you open an account, we will ask for your name, address, date of birth and other information that will help us to identify you. We may also ask to see your driver’s license or other identifying documents.

 

 

 

 

Annual Disclosure Statement

The Federal Deposit Insurance corporation requires FDIC-insured State-Charted Banks that are not members of the Federal Reserve System to prepare, and make available on request, annual disclosure statements of the bank’s financial condition.

In accordance with Federal Regulation, Waterfield Bank does hereby make notice of the availability of certain financial information of the last 2 years ending 12/31. To obtain a copy of the financial information please contact:

Waterfield Bank
Attn: Chief Financial Officer

18881 Von Karman Ave., Suite 17 Fl., Irvine, CA 92612

 

 

 

 

Waterfield Bank Privacy Policy

Important Notice About Customer Information
Waterfield Bank (WB) and its affiliate Waterfield Financial Services (WFS), recognize and value each and every customer relationship. Customers such as you have entrusted us not only with your finances, but also with your personal information. To protect and maintain this relationship, we have adopted the following Privacy Principles as a commitment to you, our valued customer.

Recognition of Your Expectation of Privacy
WB and WFS recognize that you expect privacy and security for your personal and financial affairs. We understand the need to safeguard our sensitive information about you that you have entrusted to us. We maintain standards and procedures designed to prevent misuse of this information.

Use, Collection, and Retention of Customer Information
WB and WFS collect, retain, and use information about you only where we reasonably believe that it will help administer our business or provide products, services, and other opportunities to you. We collect and retain information about you only for specific business purposes, and we will tell you why we are collecting and retaining it upon your request. We use information to protect and administer your records, accounts, and funds; to comply with certain laws and regulations; to help us design or improve our products and services; and to understand your financial needs so that we can provide you with quality products and superior service.

Sources of Information WB and WFS Collect
To assist us in making informed decisions about extending services to our customers, we may collect nonpublic personal information about you from several sources:

Information that you have provided on applications or other forms via the internet, by telephone or other means;

Information about your transactions with us or others; and Information about you that we obtain from consumer credit reporting agencies, real estate appraisers, and employers.

Nonpublic Personal Information Means: (1) Personally identifiable financial information; and (2) Any lists, description, or other grouping of consumers (and publicly available information pertaining to them) that is derived using any personally identifiable financial information other than publicly available information.

Maintenance of Accurate Information
WB and WFS have procedures in place to help us assure that your financial information is accurate, current, complete and in accordance with commercial standards. We also have procedures in place to respond to your requests to correct inaccurate information in a timely manner.

Security Procedures to Protect Information
WB and WFS have procedures that limit employee access to personally identifiable information to those employees with a business reason to know such information about you. We educate our employees about the importance of confidentiality and customer privacy through standard operating procedures, special training programs, and our policies on business ethics. We maintain security standards and procedures to help prevent unauthorized access to confidential information about you.

Sharing of Nonpublic Personal Information within the Bank and Affiliates and Nonaffiliated Third Parties
Within WB and WFS, the primary purposes for which we share your nonpublic information is to develop or improve the products and services currently offered to our customers. Your customer information allows us to respond quickly and efficiently to inquiries and to protect the security of your accounts with us. As part of our efforts to offer you the best and most current banking opportunities, we may contact you with information about new services and special marketing promotions. If you would like to be taken off our mailing list or email list, please submit your request to Waterfield Bank.

WB and WFS do not disclose nonpublic personal information about you to any nonaffiliated third parties except as permitted by federal law. The confidentiality of your nonpublic personal information will continue to be maintained consistent with this privacy notice even if you decide to close your account(s), your account becomes inactive, or when
you otherwise cease to do business with us.

WB and WFS work with a variety of nonaffiliated third parties in order to bring you the best quality financial services possible. We disclose information about you as necessary to fulfill these third party service agreements. For example, we may disclose information about you to third parties that assist us in servicing or maintaining your loan or deposit account, or other business relationship, such as printing checks or billing you for loan payments. We may also disclose information about you to governmental entities, such as sending annual income statements to the IRS, and to other third parties, such as credit reporting agencies, or in response to subpoenas.

WB and WFS may also disclose information we collect or generate to companies that perform marketing services on our behalf or to other financial institutions, such as insurance providers, with whom we have joint marketing agreements. These companies must agree to strict confidentiality provisions to assure the protection of your information. Because we already limit the sharing of your nonpublic personal information as outlined above, no action is necessary on your part to limit such sharing.

Disclosure of Our Privacy Principles To You
WB and WFS want you to understand our commitment to your personal privacy and our use of information. For this reason, we have prepared these Privacy Principles. The above information should answer most of the important questions that you may have about how we gather, protect, and use information. If you have additional questions, please respond to us in writing and we will provide a prompt reply.

These Privacy Principles apply only to individuals. We reserve the right to change them, along with related provisions from time to time and will provide adequate notice to you should a change occur.

Click to Download a PDF version of our Privacy Policy*

* This is an Adobe PDF file. If you do not have Acrobat Reader installed on your computer, you will need to install it. Download Acrobat Reader for Free

 

 

 

 

Site Security

PLEASE READ THESE TERMS OF USE CAREFULLY BEFORE USING THIS SITE:

Waterfield Bank requires that visitors to our site on the Internet adhere to the following terms and conditions. This site is maintained to provide you with information about Waterfield Bank, it’s products and services and to facilitate communication with Waterfield Bank. Your access to and use of the site are subject to these terms and conditions and all applicable laws and regulations. The terms and conditions may be revised from time to time.

Not all the products or services described on the site are available in all geographic areas. You may not be eligible for all products or services described. Waterfield Bank reserves the right to determine the eligibility for any product or service.

Unless otherwise required by applicable law, any communication or material you transmit to us via the site or Internet electronic mail is on a non-confidential basis and may be used by Waterfield Bank for any purpose within the limits of our privacy statement including reproduction, publication broadcast and posting.

We will use our best efforts to include accurate information and up to date information on the site, but we make no warranties or representations as to the accuracy of the information. You agree that all access and use of the site and its contents is at your own risk. By using the site, you acknowledge that we disclaim any liability (whether based in contract, tort, strict liability or otherwise) for any direct, indirect, incidental, consequential, or special damages arising out of, or in any way connected with your access to, or use of the site, (even if we have been advised of the possibility of such damages) including liability associated with any viruses which may infect a user’s computer equipment.

 

 

 


Waterfield Bank | 18881 Von Karman | Suite 1700 | Irvine, CA 92612
(877) 992-4700

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